Question 1

What is the shipping cost?

Accepted Answer

Please click on the drop-down box at checkout and choose the delivery option that is applicable. All orders are delivered through Australia Post.

Question 2

Can I pick up my order?

Accepted Answer

Yes, you can. Click on the dropdown box and select Local Pick Up at check out and you won't be charged for shipping. We will get in contact to arrange a suitable time. Pick up location is Byford, Western Australia.

Question 3

Can you ship worldwide?

Accepted Answer

We do ship outside Australia. Please click on the drop-down box at checkout and select international shipping.

Question 4

How can we stock your book in our store?

Accepted Answer

We would love to stock our book in your store. Please get in contact with us via childrenstoriesbyjessica@gmail.com

Question 5

If we stock your book, would you be willing to do a book reading?

Accepted Answer

Certainly! Kindly reach out to us through childrenstoriesbyjessica@gmail.com and we will discuss the specifics further.

Question 6

Do you offer exchanges and refunds?

Accepted Answer

Please note that we do not provide refunds or exchanges for "change of mind" purchases. It's important to understand that once your order leaves our facility, we cannot control what happens during transit. We take great care in packaging your order, but if your book arrives damaged, please don't hesitate to reach out to us at childrenstoriesbyjessica@gmail.com.

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